The staff at Elm Lawn are kind, compassionate, patient, and very helpful. I primarily worked with Kenn, however, when on the phone, I have also worked with other members of the staff. Kenn has helped us through this painful process and we are grateful that he has been there every step of the way. Even when we were finalizing the gravestone, Kenn would even call in Alison, one of the office ladies, and James, one of the groundskeepers, for their opinions to help us in creating the perfect memorial for our Libby.